Life Recruitment

Depends directly on the housekeeping manager.
2. JOB OBJECTIVE
The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc.
3. JOB FUNCTIONS
• Implementation of Housekeeping department quality and service standards
• Assignment of rooms for cleaning (entry, stay and departure)
• Carry out budgets
• Amenities stock control
• Laundry control
• Inventory of Hotel equipment
• Training Housekeeping staff
• Purchase Request
• Participation in Hotel Management meetings
• Meetings with Housekeeping staff
• Cost control
• Lost and found control
• Checking and controling cleaning of the rooms and common areas (monitoring)
• Maintenance Control (coordination with Reception dept. )
• Interview new candidates for selection
• Laundry , linen and ironer management
• Assessiment of the level of customer satisfaction with the service
4. INDISPENSABLE REQUIREMENTS (training, languages, computers, tools, years of experience / previous experience, etc.)
• Housekeeper in other medium-sized hotels (approx. 50 rooms).
• Cleaning and housekeeping supervisor in company indirectly related to the sector (eg hospitals) or cleaning.
• Prestige/Opera (own management software).
• Microsoft Office (word, excel, power point and access).
• Tourism Diploma or higher education.
• Knowledge of hotel management programmes (eg Micros-Fidelio, Medalion, etc.).
• Proficiency in computer programmes such as Word, Excel.
• Additional knowledge in household cleaning products is also a plus.
5. JOB RALTIONSHIPS
- INTERNAL: With heads and employees from other departments, specially with Reception and Maintenance.
- EXTERNAL: With customers.
6. LANGUAGES
Fluent in English.